---
title: "Guides for finding a toilet"
description: "Check opening hours, access and data confidence. WCWay guides help you plan a suitable stop and a backup."
canonical: https://wcway.com/guides
---

# Guides for finding a toilet

Check opening hours, access and data confidence. WCWay guides help you plan a suitable stop and a backup.

- [Correct a toilet fact or report a problem?](<https://wcway.com/guides/correct-a-toilet-fact-or-report-a-problem>): Use “Correct this” for one fact you can support\. Use “Report a problem” for a closure, a missing toilet or a wrong location\. “Still there?” confirms presence; it does not correct the hours, fee or access rule\.
- [Can I use this toilet without buying something?](<https://wcway.com/guides/can-i-use-this-toilet-without-buying-something>): A toilet can charge no separate fee and still be for customers only\. To choose a stop without buying something, open its detail page\. Read “Access” and “Fee” separately\. If either condition is unknown, the result does not establish that you can use it without spending money\.
- [What the wheelchair label tells you](<https://wcway.com/guides/what-the-wheelchair-label-tells-you>): WCWay’s wheelchair label records an accessibility claim\. It does not establish that you can reach and use the toilet\. Open the detail page, read the exact value, then check the entrance, facilities and access conditions you need\.
- [When toilet opening hours are unknown](<https://wcway.com/guides/when-toilet-opening-hours-are-unknown>): “Hours not known” means WCWay cannot determine the opening state from the record\. It does not mean the toilet is closed\. Before relying on that stop, check its recorded hours, access and fee, then choose a backup with its own supporting information\.